Our play areas are designed for children ages 6 months (can sit primarily unassisted) to 5 years old. Parents may enter the play area, and should supervise their little ones, but should not sit or play on the play equipment.

Our activities are designed to suit a wide range of ages, starting from 3 years and up. We tailor each activity to match the age group of the participants, ensuring everyone has a great time!

If you’re looking for an activity that isn’t currently listed, just reach out to us via email! We’re happy to discuss your specific request and provide a personalized quote for the activity you’re interested in.

Absolutely! Let us know your theme and desired activities, and we’ll customize everything to match. We’ll ensure the kids’ table is fun, engaging, and perfectly aligned with your event!

We serve all Lambton County at no additional cost. If you have an event that is located a bit farther away, feel free to reach out to us, and we’ll send you a quote including the travel fee.

Yes! We are fully insured. However, please remember that adult supervision is still required in the play area to ensure a safe and enjoyable experience for all children.

Absolutely! Use the “Tell us more about your event” section in the booking form to list the items you would like to include in your custom package.

We offer two payment methods: credit/debit card and e-transfer. Credit Card payments are subject to a 2.5% surcharge. 

You can use our booking form to provide the details of your event and we will email you to confirm availability and help schedule your event within 2 days. You can also send us an email at info@wackyjacks.ca or contact us on Instagram or Facebook (@wackyjacks.ca).

Your rental is officially booked only when the $100 security deposit has been received in full. A confirmation will be sent to you to confirm the booking. The final payment is due 7 days prior to your event date.

We understand that life happens and you may need to cancel your event due to unforeseen or personal reasons. If you cancel at least 2 weeks prior to the rental delivery date, you will receive a full refund. If you cancel within 2 weeks of the rental delivery date, unfortunately the booking fee/deposit is non-refundable. However, the Deposit is transferable to a future date within the next 6 months of the rental delivery date, upon availability. If you have already paid the balance for your rental (separate from the booking fee/deposit), the balance is fully refundable and will be returned to you at our earliest discretion.

We will arrive 1 to 1.5 hours before the scheduled start time of your event to initiate the setup process. If more time is required before the event time please let us know.

Absolutely! Adult entertainment is just as important as kids’ activities, and we’d love to help you plan something special. Whether it’s a girls’ night, bachelor party, baby shower, or birthday celebration, we’ll create the perfect hands-on activity to make your event unforgettable. From canvas painting and glass painting to clothing customization, fine jewelry making, and cake or cookie decorating, we’ve got a variety of options. We provide all the materials and easy-to-follow instructions, ensuring you and your guests can enjoy creating beautiful projects while having fun with friends and family!